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Business Number 314-86-38490 ㅣ Confirmation of business registration
Service Inquiries ㅣ contact@wonderverse.co.kr
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The number of simultaneous connections varies depending on the subscription plan.
With the Premium plan, the number of simultaneous connections is unlimited.
The recommended specifications for PC (Windows) and mobile (Android) are as follows
◼︎ PC (Windows)
◼︎ Mobile (Android)
The minimum requirements for PC (Windows) and mobile (Android) are as follows
◼︎ PC (Windows)
◼︎ Mobile (Android)
For Android devices, it is available on the Google Play Store. For Windows, we provide a download link on our website.
If this issue occurs right from the start of use, please check the specifications of your device and compare them with the minimum requirements listed on the Wonderverse website.
If your device does not meet the minimum requirements, we recommend using a device with higher specifications.
If the issue occurs during use, it may be related to the network environment. Please close the app and try reopening it in a stable network environment.
If this happens in specific areas of the Wonderverse virtual environment (such as locations with many buildings or characters), it may also be related to your device’s specifications. Please compare the minimum requirements for WonderPlay with the specifications of your device.
Please check your device’s specifications and compare them with the minimum requirements listed on the Wonderverse website.
If your device does not meet the minimum requirements, we recommend using a device with higher specifications.
For certain mobile devices, overheating may occur during prolonged use. In such cases, we recommend closing the app after completing one activity session, allowing the device to cool down before restarting the app.