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Starting from March 4, 2024, Wonderverse implemented pricing plans based on the maximum number of concurrent users and teacher (administrator) accounts.
Wonderverse subscription fees are charged either through a recurring monthly prepayment (every 30 days) or via an annual payment plan.
For more details on how to use the subscription plans, please refer to the [Pricing Guide].
Wonderverse subscription plans are categorized based on the number of concurrent users and teacher (administrator) accounts.
For example, if you subscribe to the Teacher Plan, you will receive one account that allows up to 50 students to connect simultaneously.
Yes, you can change your plan while using the service.
If you increase the number of concurrent users or upgrade your plan, only the additional amount will be charged, and the features will be upgraded immediately.
If you downgrade either the number of concurrent users or the plan, the new price will be applied starting from the next billing cycle, and the plan will be changed after payment.
You can check your active subscription plan on the right side of the WonderClass home screen.
For more detailed information, click on the underlined teacher's name to be redirected to your My Page.
In the event of early termination of a subscription, the applicable fee will be charged based on the number of days used up to the cancellation date, calculated on a pro-rata basis.
For early termination of a subscription, please contact our customer support center.
Once payment is completed, a sales receipt will be sent to the email linked to your WonderClass account.
Upon subscription payment, the product name and usage period will be sent via email.
If you require additional documentation, please contact customer support.